Between the Lines - Fall 2022 : simplebooklet.com

A MESSAGE FROM CORY A MESSAGE FROM MIKE I appreciate the opportunity to share one last message with all of you as I retire from North Coast after 35 years and 41 years in the business I m grateful for the opportunities North Coast the Lemman Family and Sonepar provided me along the way The support of my wife and family has been amazing as well This industry is exciting dynamic and rewarding and I m confident those same opportunities will be there for all of you as you continue to serve our customers and build your Farewell to a Great Leader As I write this message to all of you it is with deep emotion that a great leader is retiring after 35 years of remarkable leadership at North Coast Mike is an overachiever and demonstrated his leadership skills the minute he was hired at our great company in 1987 Mike began as a Sales Associate and quickly moved into leadership roles due to his visionary capabilities and his desire to win He served on numerous boards improving the direction of those companies and he gave great exposure to North Coast across the country I personally believe he is the greatest leader North Coast has ever produced He led us through some of the most difficult times this company has ever experienced Through each of those storms we remained profitable which is an accomplishment in and of itself His mind is progressive thoughtful and laser focused He implemented so many best practices that are recognized by Sonepar today that I am proud to share across all SUSA Opco s Mike thank you for all you have given to our company I will miss you my good friend Begin with the end in mind Mike Miller careers at this great company I ve often said to many new Associates that if you like people you ll love this business We have great customers great suppliers and a great team of Associates Each of those communities will provide lifelong friendships and amazing experiences For those willing to work hard and work together there s no end to what can be accomplished This business like many others is evolving and needs a larger and more diverse population just like the society we serve Becoming more inclusive and working hard to value our differences and challenge ourselves to develop better strategies and solutions is going to be critical to success I m encouraged by the work I see in our planning and vision on this important objective Finally this business has always valued people and at its core people want to buy from people Digital tools creative services and unique solutions are always going to evolve and support our business and we should expect to have the best Serving our customers supporting our suppliers and working together as a team will ensure success Your future and the future of North Coast is in good hands Thank you for everything Mike Miller Celebrating 45 Years With Rick Bumpus I have worked with Rick for 40 incredible years and began my career as his inside salesperson in our Everett location Rick moved quickly through the company to leadership positions beginning with Seattle Manager which at the time the goal was to break 200k in Gross Margin We have come a long way since that time in our history but it demonstrates the years of his commitment Rick serves as our COO and has led this company to be one of the strongest operations companies within Sonepar He drove us to customer surveys which lead to our DOTP initiative which is considered best practice within Sonepar Rick has been a crucial leader in the buildout of our World Class CDC which is now live serving Puget Sound Rick thank you for your Loyalty Dedication and Leadership You have a great impact on our company Cory It s a little overwhelming and exciting to see Rick Bumpus achieve his 45 year North Coast Anniversary award Over those 45 years Rick has not only witnessed but in many ways helped architect and guide North Coast through its many stages of growth and development We are who we are and where we are in the distribution world because of Rick s deep commitment tireless energy and creativity I ve always appreciated Rick as a business partner mentor and friend I m confident Rick still has a few more great ideas and strategies to keep moving us forward Thank you Rick and congratulations Mike 4 5

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Oregon Industrial Sales WIN by Charles Olson Michael Hawley Industrial Account Manager based out of Eugene Oregon recently completed a high level capital project with one of his top accounts Roseburg Forest Products at their Riddle Engineered Wood location Michael and North Coast partnered with Rockwell Automations Industrial Plant Services Group to retrofit three existing completed the retrofit AUBURN CDC AND NEW SEATTLE COUNTER IN FULL SWING The most impressive part of the project was during the post project by Justin Albrecht Motor Control Center lineups by reusing the structure and focusing on upgrading individual units from legacy equipment to the current Rockwell products The plant shutdown lasted ten days in which Rockwell s on site engineers and Roseburg Forest Product s crew From Customer to Friend by Richard Goughnour completion meeting when the RFP Plant Manager stated that when Rockwell left the Riddle Plant Site the throughput of the plant was Auburn CDC has now fully integrated our state of the art Dematic material into 7 500 sqft was monumental and Associates all across identical to the throughput prior to the shutdown Usually it takes picking machine into our order picking process This machine will the region stepped up and assisted with overtime and weekend weeks of runtime after a large retrofit to get back to the original help elevate North Coast to the next level in delivering quickly shifts to help us achieve our goal We appreciate everyone giving throughput which highlighted how successful the project turned out and efficiently to our customers We have escalated the market a hand and working with us through this extraordinary merger I and how happy the customer was standard for digitizing the warehouse experience and as we hope that anyone given the opportunity to visit our Auburn CDC scale up production North Coast will streamline the customer does so and you will see how we are outpacing our competition in experience planning for our future Roseburg has committed to using North Coast and Rockwell IPS About 8 years ago I was part of the Inside Sales Team moving forward across its many facilities when retrofitting equipment As it often happens one of my customers became a Without Michael Hawley coaching the customer and Rockwell This machine holds 14 400 storage boxes and each box can be friend Stan is an Electrical Engineer who likes to tinker throughout the process North Coast wouldn t have shined as bright divided and hold up to eight SKU s We currently have 8500 of the as we did A tip of the cap Mike and congratulations totes with product and a total of 10 500 SKU s Our pick rate in our One day while he was ordering parts I asked what he old Seattle hub was 1 000 lines per day with an additional 1 000 lines was working on He answered A missile bay At first I per day in Kent Auburn is currently averaging 2 200 lines per day thought he was joking but he went on to tell me how with our highest being 2 900 in one day Product is moved through he was a volunteer for a restoration project named a system of elevators and belts down to the picking location for Friends of Nike Summit Site the Nike project was a associates to pull from and package All outgoing packages are missile defense system from the mid 40 s to the early sent through a quality control checkpoint for order accuracy 80 s I knew there was a missile site on the peaks above Once confirmed the conveyer system will route the package to Anchorage and I ve always wanted a closer look so I the appropriate staging area for delivery or will call asked him how I would go about obtaining tickets for a tour He suggested I become a volunteer instead Along with the opening of our Auburn CDC we have I ve now been volunteering for 6 years and hope to decommissioned two hubs Seattle and Kent closed two auxiliary continue volunteering for years to come warehouses and opened two new counters Seattle and Auburn We have transitioned our old Seattle counter location to a new part On September 17th we moved a static display up to of the existing building In partnership with our top vendors we were the site a decommissioned nuclear missile Next spring able to create a best in class experience for our will call customers we will start tours on the restoration I can hardly wait including several TV s for marketing and picking queue visibility a caf with snacks and new product offerings for customers to view while visiting our counter The task of consolidating 75 000 sqft of 6 7

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Exploring our Footprint in Beautiful Alaska EDGE COMPLETIONS Completions from June 28 2022 to September 23 2022 by Jud Napiers Jon Desbiens and I traveled up to Teck Red Dog Mine one of the largest zinc and lead mines located in remote Alaska two hours northwest of Anchorage The zinc from this mine accounts for 10 Congratulations to our Associates who took the time and e ort to complete their NAED Edge Course of the world s production and North Coast is a preferred vendor We did nine technical sessions with Teck Contracted Electrical Adam Kunkel David Hollingsworth Keith Smith Rodney Robbins Alan Sherman David Matz Kemp Scott Ronald Chamberlain Alejandro Jimenez Dax Garlinghouse Kenneth Pierce Ronnie Soliz troubleshooting improvements We flew in to the very remote camp Alonzo Pando Denny Rosales Kurt Ware Ryan Mitts of over 500 employees Teck has its own airport and camp set up Amanda Liberto Diego Espino Ornelas Leo Ekdahl Ryan Nesselrodt to house everyone which includes a gymnasium caf hub etc Andrew Murphy Dwayne Good Luke Holsinger Sandra Latino Angela Schexnider Earl Mejia Madeline Menzel Scott Bowman Ann Vining Earl Tobin Mark Lehman Scott Hart Antonio Tovar Elijah Lynch Marlon Harris Sean Staaleson April Wilburn Erica Rodriguez Maxwell DeMeritt Sergio Hernandez Mendez Ashley Morrison Garth Van Gorder Micah Flynn Seth Stolz by a Grand Opening on August 18th that was supported Bradon Laumea Greg Mahairas Michael Clarkson Shannon Freeman by over 20 vendor and North Coast Services displays Byron Kotongan Heladio Castillo Michael Murray Shelby Hosford Carlos Jauregui Lachira Jaira Traci Fiedler Michelle Hanson Steve Matson Kucera Brenden Noel Jeff Pint Tyler Smith Missing from Cecilia Gonzales Castillo Jaylen Williamson Nathan Bethel Teresa Donovan photo is Paris Brown Chandler Rancourt John Slaughter Nay Kaw Tha Blay Terreance Sidney Chase Fredericksen Johnny Galvis Nguyet Morrison Thomas Reeder Chris Miller Jonathan Davis Nicholas Tarabochia Thomas Winnie Christopher Perry Jordan Kuyoth Pah Se Klo Tiffany Clifford Cody Allison Jose Ortiz Cubillo Patrick Murphy Tracey Curenton Conner Richter Joseph Brown Pe Poe Kwah Tracy Wilhelm Cory Moore Joseph Dahlberg Perry Lu Trygve Johnson Cuong Luu Josh Isley Phuongmai Vo Tyler Koerner Curtis Dilger Julie Tallant Piper Cruz Tyler Smith Dan Harrison Justin Johns Richard Birnel Vincent Papasedero Have you ever received an EDI order from a SupplyFORCE customer for lighting and been a little gloom on the margin levels Having a hard Daniel Foote Justin Velez Richard Harris Vladimir Panfilov time finding TCO Total Cost of Ownership Value Add opportunities We have a solution Darius Curry Kassady Trussell Robert Hanscom William Schickler Darren Bates Keith Davis Robert McLane William Stone Employee s and Management on our Rockwell Automation PowerFlex 753 and 755 Drives platforms and software tools to keep BOZEMAN SC OPENS by Jonathan Shaw their mine up and running and to integrate for performance and This area is also home to caribou moose bear wolves and other wild animals We flew in on a Cessna 206 and out on a contracted crew Alaska 737 back to Anchorage On August 1st we opened our newest North Coast Service Center in Bozeman Montana This was followed Photo of our new Bozeman team from left to right Chad ESD Teams Up on SupplyFORCE Customer Orders by Josh Kayser Ryan Engelhart Working with Ryan Engelhart and ESD we have come up with a new process to utilizing the local utility Energy Instant Rebate programs to both increase margins to our SupplyFORCE customers and also provide them a TCO as required by the SupplyFORCE contract We are seeing margins increasing from 10 20 to 40 and we are seeing the TCO requirements begin to be fulfilled with little extra effort required Does it sound too good to be true Well it s not It s a very simple process that is outlined in the document SupplyFORCE EDI Order Entry Instructions which is located on the intranet under the Supply Solutions Group Division Shared Documents SupplyFORCE Essentially reach out to your area ESD representative and they can assist you with the order Or as always you may reach out to SSGSupport northcoast com for additional assistance with SupplyFORCE accounts 8 9

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HOT DOG FRIDAY AT AUBURN NCL BELLEVUE S UPDATED GALLERIES CUSTOMER APPRECIATION by Texiera Tom North Coast Lighting Bellevue has 37 new white gallery walls up New galleries include Electric Mirror Elan Lighting Hinkley Progress Et2 and by Ryan McCulloch Maxim Galleries that are in process are Modern Forms WAC Hubbardton Forge Hudson Valley Lighting Group and Z Lite HOTDOG When North Coast Auburn first opened we wanted to find a fun event FRIDAY that would draw in business on Fridays that we were not initially seeing We began the hot dog Friday event for our customers It was a very With many more to come we are excited for the beautiful new fixtures and updated showroom inexpensive way to thank our customers for coming to North Coast Auburn FROM JULY 1ST TO AUGUST 26TH EVERY FRIDAY We immediately saw a difference in our customers thought processes as they used to only come in to buy early morning but we are now seeing them come in the afternoon to get a hot dog while they wait for their orders TIME 10 30AM 2PM to be filled This was only supposed to go through August 28th but we are now making it a weekly thing for customers to show our appreciation Thank you to the Marketing team for the help getting this set up NORTH COAST AUBURN 1005 C ST NW AUBURN WA 98001 OFFSITE PRODUCTION SERVICES NEWS YOU CAN USE Introducing NC s WATT Members by Cat Almanzor Hancock Have you heard the news North Coast WATT Women Advocating for Tomorrow has just launched and is pleased to announce new Steering Committee members Congratulations to the new North Coast WATT ambassadors NC WATT is excited to embark on this new by Mark Greene journey to amplify women s voices across North Coast and positively impact our communities Things are heating up in the Offsite Production Services world Here are just a few ideas we have been working on For updates on NC WATT s activities please contact one of our Membership Ambassadors We recently added another Associate to support the workload in Trevor Riske Coming from Graybar Trevor has been in the industry Pre Built Cordsets for 6 years working his way up from material handler to service Light fixtures with SO cord and plugs Custom GRC Nipples Custom Conduit bends including large radius lead where he assembled light fixtures made fixture whips installed breakers in load centers etc We are excited for him to support the output of quality work that our customers can depend on segments Tours continue to be a great way to expose our customers to what Ford Lighting EV Charging kits is possible within our four walls of production From small outfits to In Wall assemblies large ones those with a Pre Fab division or not all of our customers MC Runs Temp Power Poles Temp Power Skids Load Center assembly and pre wiring Transformer Pre Wiring Ben Weller has been utilizing his travels to spread the word of OPS to Control Cabinet Module Assembly every North Coast customer and as a result we have seen a great Residential Meter Main Disconnect Assemblies mix of opportunities from both contractors and industrial customers Intrinsically Safe Power Panel Gutter Assembly have a potential to use this service now or in the future And just like a Panel Shop is our best customer for the North Coast Modification Center Customers with Pre Fab divisions will also be that way since they get it and have things they would rather not be doing That s right don t think that if you are an Industrial salesperson you don t have any OPS opportunities 10 11

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Bremerton WHO S SUPPORTING MY iSAM PROGRAMS Tool Day by Josh Kayser Supply Solutions Group has managed the support of the iSAM Program since its inception in 1999 back when iSAM was called VMI iSAM stands for Inventory Supply And Management and it is the North Coast branded program to manage inventory for our customers by Dave Cotter Who do you contact for what though How do you know who to contact Who can answer a question Let s break it down for you iSAMSupport isamsupport northcoast com This is the central information hub of the iSAM program If you don t know who to ask iSAMSupport will either answer your question or guide you to the right place This team of 2 full time Danna Jenkins and Ben Worden and 1 shared associate Andrea Higuera This summer we wanted to get back to doing more customer EXPANDING OUR REACH WITH customers They maintain a central database of all iSAM sites and provide delivery schedules and updates as needed or requested PREMIER GPO If you have a question send them an email to their group email address and it will begin a ticket in their work queue to address by Ben Weller takes care of the day to day transactions for iSAM They print barcodes process Consignment Billings and Transfers run reports project manage iSAM Setups Teardowns Increases Reductions Audits and answer all the questions and issues for you and your your issue If needed the team will escalate issues to those who can help or provide additional guidance oriented events in Bremerton We brought back counter events in order to bring the flow of traffic back to North Coast We had a very successful Tool Digital Counter Day in July with great customer turnout We lit up the barbecue and served the customers hot dogs and all the fixins Each customer who signed up for the website was entered in a drawing to win some swag items donated by vendors Sonepar National Accounts entered into an agreement on May 1st with Premier Group Purchasing Organization GPO We hoped to do more customer events once the building a buying group utilized by hospitals and health care providers projects were complete but it looks as though we will run out iSAM Implementation iSAMImplementationTeam northcoast com across the country Just within North Coast s geography it s an This team of 3 people Tim Dooley John Kennedy Andy Murphy travels to all of the North Coast territories doing site setups astounding 25 000 locations audits teardowns reductions and more They help to review material lists provided by customers or even work to apply the Lean 5S principles to our customers sites and catalog their inventory and create a bill of materials for them They arrange iSAM conex Our plan of attack is going to be offering what their current deliveries and coordinate with local warehouse and delivery teams for large material movements and racking deliveries This team providers are not in areas such as EV Charging Energy is mobile their office is typically their vehicles or hotel room as they work to service all North Coast s iSAM customers Conservation and Lighting Vendor Managed Inventory of time this summer We hope to continue with a huge new rebranding once the sign and new paint is up We have great momentum building and we look forward to hosting more customer oriented events Lighting Controls and more Once we get in we can start the work of displacing other vendors from their daily MRO business Customer Solutions Specialist Ben Weller ben weller northcoast com I have the privilege of building out this market sector and I am Ben Weller is an experienced salesperson who has in depth knowledge of excited to announce that I have brought on a new Associate the Value Added solutions that North Coast has to offer to our customers Kristen Halaas She will reach out in a targeted manner and Ben works on meeting with customers to propose iSAM and other programs promote what North Coast can do for these prospective like Offsite Prefabrication Services Modification Center Kitting and any other new customers Kristen comes to us with over 9 years in Value Added opportunities Ben is your go to for anything sales relationship Healthcare as a Care Coordinator Supervisor so she knows related this industry very well We will be working closely with Bob COUNTER TOOL DAY Tuesday July 26th 11 00 am 1 00 pm Leary from Sonepar National Accounts and Rick Mooney our Premier GPO Regional Rep for the West to create a strategic approach to the market and a cadence of sharing success Local Territory iSAM Teams stories amongst other OpCos Various contact emails These locally managed teams are the Associates that address the day We will also be working alongside our North Coast Specialist to day deliveries of materials to customer sites They may scan orders Teams the Digital Team to add value to the purchasing deliver maintain the site cleanliness and organization communicate with process Punchout ELink Webstore Construction Sales as the customers and sales and manage orders as needed These Associates we get insight into planned CAPx projects Industrial Sales are local to the service center or territory and are not managed by Supply Solutions However we do offer training and guidance where needed or requested and Service Center Managers as we determine the best approach to support the MRO business and more Please join us as Klein Tools and our Tool Division demonstrate new tools The NC Tool Truck will be here too We will be serving BBQ and all the fixins 3900 Smith Avenue Everett WA 98201 425 259 7263 northcoast com Be on the lookout for more announcements in the near future 12 13

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CELEBRATE HISPANIC HERITAGE MONTH New Tool Trucks Hit The Road by Mauricio Martinez by Tony Papasedero Hispanos Unidos the Sonepar ERG created to empower and develop Latino men and women as leaders within their OpCos is celebrating The Tool Division fell victim to the New Vehicle Chip shortage as they waited patiently not really for their new Tool Demo trucks After nearly Hispanic Heritage Month by hosting a series of events Please click below to explore the upcoming activities and learn more about connecting a year we are happy to say that the new trucks have arrived and are on the road and celebrating the Latinx and Hispanic experience The trucks have been wrapped with designs and logos and they really stand out They have also been outfitted with the latest and greatest tools for our specialists to demonstrate and our customers to see and try The Tool Truck is a valuable display piece that brings tools directly to the customer We have really seen a lot of nice sales due to morning counter events in front of our locations and joint calls with our sales teams The Demo trucks can be set up in minutes and remain a mainstay at open houses and customer events To schedule a Truck event or a joint call with the truck in your area please give your local Tool Specialist a call or contact the Tool Division at tools northcoast com Where s My Stu by Linda Brown Stop Using Detail Scheduling and Try This WE STOCK SOLAR by Ryan Englhart The Digital Team has great news about Detail Scheduling that annoying and time consuming task for bulk buy hold Did you know that North Coast is stocking Solar for release blankets orders You can make that stored order visible online at northcoast com and do your releases there effortlessly No math and no detail scheduling screen required The process is easy Make your order visible on the web and schedule releases from there The site has a great layout to show We are now officially stocking solar products at our Auburn CDC Back in April Sonepar held a solar conference with all of the US Opco s to strategize on how to bring all of our solar teams together to increase purchasing power share resources and grow market share This has established that solar is CORE to Sonepar and its future growth plans North Coast assembled strategic salesman throughout Washington and Oregon to proactively seek out our current solar installer customers and promote to our current electrical customer base We are pushing full speed ahead as we recognize that the solar game is a fully sustainable business opportunity What material was originally ordered As we are growing the stocking lines almost weekly we have the following materials arriving or are on the way between now What s been released and Q4 Enphase and AP Systems microinverters Unirac racking systems and Trina REC and SEG solar modules as well as What s available for release What s currently available Tagged orders will show the procured amount available Untagged orders will show our stock level available Step by step instructions on how all of this works are available on the Intranet many more items to come We are also offering design services through our Energy Solutions Division Our solar subject matter expert Wayne Rider is at the helm of solar design and commercial proposals Wayne comes with a great set of real world installer skills as he came from the residential installer and sales marketplace Can the customer release if they want to You bet Customers can use this tool to manage their own releases just like you If you have any questions or further opportunities please feel free to reach out to Wayne wayne rider northcoast com or If you have any questions or want to walk through this process please reach out to Amanda Gilstad amanda gilstad northcoast com for Ryan ryan engelhart northcoast com friendly assistance 14 15

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Associate Anniversaries Anniversaries from July 1st through September 30th 2022 35 Years 5 Years Ray Russell Cassandra Beaman Kenneth Hornung Christian Meyers Kyle Maitre Cody Willis Leslie Cox Heather Lange Rodney Robbins Jonathan Rust William Stone 30 Years Carly Wyss Mike Bass 1 Year 25 Years John Oster Monica LaFrance Troy Perkins 20 Years Dan Holmes 15 Years Chris Carter 10 Years Alex French James Sanders Mark Lehman Tyler Doerflinger 16 Adam Kunkel Aden Sanders Alexander Peterson Andrew Murphy Ann Vining Cameron Sye Catherine Almanzor Hancock Christopher Cobb Christopher Perry Cody Allison Conner Richter Cooper Hinton Cory Moore Cory Peterson Craig Daly Dakin Wanquist Dwayne Good Garth Van Gorder Gregory Mahairas Hanh Nguyen Hayden Nailor Jaclyn Myrick James Fisher James Richards James Richards Jeffry Pint Jesse Gomez Joshua Isley Julie Tallant Lance Powell Luis Cortes Sierra Luke Holsinger Madeline Menzel Mason Herring Max Barker Michelle Hanson Musaab Ikhmayes Nicholas Hopson Philip Quillian Phuongmai Vo Roger Moss Ryan Alderson Sarah Arif Scott Hart Sean Staaleson Stephen Kinnear Stephen Matson Thomas Reeder Thomas Winnie Toni Tail Tracy Wilhelm Valerie Garcia

Between the Lines - Fall 2022

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